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- Rated 4.5 stars
- Thyrocare Services Review
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A few days back I was looking for getting blood tests, said by my doctor, so after searching for some discounts online, I landed on Thyrocare website which offers blood tests at highly competitive rates and offers only pickup service of the blood sample from home. So, the packages provided by Thyrocare included all tests required by my doctor, plus many more test results which I would rather count as a bonus for the scenario I was into. I did a bit of research on Thyrocare and found that they’re the India’s first fully automatic diagnostic laboratory and do a significant volume of tests on a daily basis and because of volume game, Thyrocare is able to provide a highly competitive pricing on test packages to customers.
Thyrocare Services Review – With List of Tests
So, to avail the service of Thyrocare, all you need to visit their website, click on the big banner on the website, which will take you to a form where you need to enter your details, select package, blood sample pickup date and time. You’ll need to verify your mobile number via OTP; this step is done for avoiding fake bookings. Additionally, you can pay immediately online or can pay later when the lab technician comes for taking the blood sample. Upon booking, you’ll get a confirmation SMS and email with details of the package you bought along with the details you entered. If required, you can modify your booking too by contacting customer care of Thyrocare. Plus you’ll get the technician name and number in booking details, who’ll come at your home for taking the blood sample.
I found Aaroygam B package suitable for my requirement. I paid Rs. 2200 around for that and took two of them, one for my wife and one for me. But it now seems like the prices have reduced. Upon booking, you’ll find that the actual booking name of tests package would be “DSA WELLNESS B PROFILE.”
Also, the website shows that there are 62 tests in the concerned package, but in actual, you’ll find that there are 69 tests in total. Here’s the complete list of test in DSA WELLNESS B PROFILE package:
- TOXIC ELEMENTS (9 Tests)
- CARDIAC RISK MARKETS (1 Test)
- VITAMIN (2 Tests)
- 25-OH VITAMIN D (TOTAL)
- VITAMIN B-12
- LIVER (11 Tests)
- GAMMA GLUTAMYL TRANSFERASE (GGT)
- SERUM GLOBULIN
- ASPARTATE AMINOTRANSFERASE (SGOT )
- ALANINE TRANSAMINASE (SGPT)
- PROTEIN – TOTAL
- ALBUMIN – SERUM
- ALKALINE PHOSPHATASE
- BILIRUBIN -DIRECT
- BILIRUBIN – TOTAL
- SERUM ALBUMIN/GLOBULIN RATIO
- BILIRUBIN (INDIRECT)
- PANCREATIC (2 Tests)
- RENAL (5 Tests)
- BLOOD UREA NITROGEN (BUN)
- CREATININE – SERUM
- URIC ACID
- BUN / SR.CREATININE RATIO
- IRON DEFICIENCY (3 Tests)
- TOTAL IRON BINDING CAPACITY (TIBC)
- % TRANSFERRIN SATURATION
- COMPLETE HEMOGRAM (28 Tests)
- TOTAL LEUCOCYTES COUNT
- NEUTROPHILS – ABSOLUTE COUNT
- IMMATURE GRANULOCYTES(IG)
- IMMATURE GRANULOCYTE PERCENTAGE(IG%)
- BASOPHILS – ABSOLUTE COUNT
- EOSINOPHILS – ABSOLUTE COUNT
- LYMPHOCYTES – ABSOLUTE COUNT
- MONOCYTES – ABSOLUTE COUNT
- NUCLEATED RED BLOOD CELLS
- NUCLEATED RED BLOOD CELLS %
- PLATELETCRIT (PCT)
- HEMATOCRIT (PCV)
- PLATELET DISTRIBUTION WIDTH (PDW)
- PLATELET TO LARGE CELL RATIO (PLCR)
- PLATELET COUNT
- TOTAL RBC
- RED CELL DISTRIBUTION WIDTH (RDW-CV)
- RED CELL DISTRIBUTION WIDTH – SD (RDW-SD)
- LYMPHOCYTE PERCENTAGE
- MEAN CORPUSCULAR HEMOGLOBIN(MCH)
- MEAN CORP.HEMO.CONC (MCHC)
- MEAN CORPUSCULAR VOLUME (MCV)
- MEAN PLATELET VOLUME(MPV)
- LIPID (8 Tests)
- LDL CHOLESTEROL – DIRECT
- TOTAL CHOLESTEROL
- HDL CHOLESTEROL – DIRECT
- VLDL CHOLESTEROL
- LDL / HDL RATIO
- NON-HDL CHOLESTEROL
- TC/ HDL CHOLESTEROL RATIO
- DIABETES (2 Tests)
- AVERAGE BLOOD GLUCOSE (ABG)
- THYROID (3 Tests)
- TOTAL TRIIODOTHYRONINE (T3)
- TOTAL THYROXINE (T4)
- THYROID STIMULATING HORMONE (TSH)
Service Experience with Thyrocare
Package booking experience with Thyrocare was smooth. The lab technician arrived on time for taking the blood sample, and since my booking time was on the morning of Sunday, so he also called me advance to confirm if I am awake or not. One day before, Thyrocare also gave a reminder call for doing fasting for 12 hours before giving the blood sample as it was required as per tests procedures.
For every person, who needs to give a blood sample, is assigned a new kit consisting of tools and accessories required.
Lab technician also carries a syringe keeper box with him, so as soon as he takes the blood sample, he immediately put it away in that box.
He’ll try to give the best experience you may get at a real Lab.
Upon pickup of the blood sample, I got both tests report between 24-30 hours over email and within 2-3 days the physical report was sent to me via priority courier service.
Test report was pretty detailed and is easily understandable as both values are provided i.e. tested value and limits value. Every test samples are sent to an automated lab at Mumbai and processed after that.
Thyrocare Services Review – Final Verdict
Overall, Thyrocare does an excellent work and their turnaround time is good. I don’t have any hesitation in recommending their services if anyone asks me. The biggest benefit of Thyrocare is getting testing done right in the comfort of your home. Their availability is all over India and Internationally and because of the volume of tests they do on daily basis, the price is highly competitive plus the customer support is excellent.
i have booked an appointment for lab tests .my regd no 9935895330.they confirmed appointment of 9am on 08/08/17.but did not assing technician for taking sample.i kept myself fasting up to 9 am but no technician came.i called back to cust care,then they told me that your appointment is not confirmed.this is mere irresponsibility of person concerned,now i think thyrocare is unable to manage.-Dr subhash chandra
MY NO IS 9694320719
I WANT TO TYUP WITH U I HAVE MY OWN LABORATORY KHANDELWAL X- RAY AND LABORATORY IN ALWAR SO U PLEASE TELL ABAUT U R COMPANY ROOLES
Pls clarify if this sort of negligent services are befitting to Thermocare
I booked for fasting , pp and some other tests of my wife Urmila Gupta on 2.1.18 at your Viman nagar pune lab .the techinician was to come for collection at 8 am on 3rd.But he did not turn up.if he had any problem he should have at least give a courstsey call.
I again booked for the tests and he was supposed to come at 8 am on 4th.but he reached at 8.40
Again for pp sugar i intimated him that she had taken food at q0.20am and he promised to come at 12.20pm.but till 1.20pm he did not come and told me that for pp it can be done any time beyond 2 hrs.i doubt whether is presumption is correct.then it becomes a random chq up and not pp.
I had never expected this sort of negligenve from Lab of ur repute.
Pls chq up the entire hsppening
Money taken B12 test not conducted.
Worst experience we had with Thyrocare medical test conducted on 31.01.18. ID SP36066756.
B-12 test not conducted but amount taken from us.Discussed with madam Deepali at Mumbai office but she had totally neglected.Pls check the B12 test at free of cost.I think Thyrocare is looting to the patient. Can anybody will guide me?,where to lodge the complaint?
So that i can get justice.
I need my refund from Thyrocare fraud company, please help me.
Yes, you are correct. I had same bad experience. Yesterday I have received blood report of my wife but Vitamin B12 and Vitamin D details are missing. They took 999 Rs from me and promised for full report, but they didn’t provide Vitamins report. It’s very bad company. Please stay away from this fraud company.
My Order number is 339-a65cc0dd2b1e, if anyone is reading this message from Thyrocare then please do the needful and refund my 999 RS.
I underwent HBA1C test from Thyrocare on 2nd February 2018. The report showed 7.8%. I got a doubt and checked HBA1C from RxDx after 2 weeks. To my surprise the report showed 6.8%. I showed both the reports to my doctor. He told me that Thyrocare report was incorrect. How can there be a difference of 10% from one to another lab. Their lab test and reports are not reliable due to the fact they do thousands of tests every day. I recommend to think twice before going for tests over there.
I am highly disappointed with the services given by thyrocare.Nothing is informed prior, and there is no clear intimation of the procedure anywhere.promises are not completed.and they are not at all customer friendly.Customer care number are often unanswered .
Worst customer care.
Worst customer care. When we call them, they dont reply. When they answer by chance, they dont have a clear answer to our questions.
Their tests are not reliable ..i underwent tsh thyroid profile test ..my reports from Thyrocare were showing tshshivanshj value as 19 .i had doubt on the test and did the same test another day from other well known diagnostics lab ..the tsh value was 5.8 ..the test results in Thyrocare are incorrect ..never opt Thyrocare ..it was wastage of money ..and I had to pay for the test two times ..
Thyrocare is a fraudster.
Thyrocare is nothing more than a fraudster. They charged us whopping amount in return of nothing. They didn’t even conduct the tests just sent some self made reports and did not even take the complete samples which they promised to test. Never ever compromise your loved ones health with this bloody service.
Worst lab ever
You are right. THIS happened to me also…
I am from kerala and done a blood test to know my hb count. They just put some values in the report which is fake.
I think this Thyrocare which is all over India is a fraud .
To Thyrocare ” really disappointed in your services,
Go and earn money by working not by cheating.”
My registered mobile number is 80XXXXXX38.I got a call from thyrocare representative.I opted for tests.sample was taken and amount also collected from me.He said Within 48 hours my test reports will be mailed.On the fourth day also ,I didn’t get my reports.Very poor service.we cannot trust thyrocare.
Non reliability of test results
The test results of thyrocare are not reliable, as I opted for preventive health check up under aarogyagram. But when I got the reports, i was astonished. As per thyrocare I’m suffering from dyslipidemia, hypothyroidism and some problems with liver function tests, deficiency of vit D3, and vit B12 levels were also on lower side. . Then I repeated the tests from another reputed lab the results were totally different as these were absolutely normal. Then to clear my doubt I opted only for TSH from another lab (as I thought one of two is definitely wrong but it was difficult to say which lab’s results are wrong) and the result of TSH was normal. To Conclude I would say that thyrocare is just fooling the people by offering the tests at lowest price. To beware of thyrocare please.
They didn't provide full blood report - Very bad services
Yes, I had same bad experience. Yesterday I have received the blood report of my wife but Vitamin B12 and Vitamin D details are missing. They took 999 Rs from me and promised for full report, but they didn’t provide Vitamins report. Also nobody is providing proper answer in customer care number. It’s very bad company. PLEASE STAY AWAY FROM THIS FRAUD COMPANY.
My Order number is 339-a65cc0dd2b1e, if anyone is reading this message from Thyrocare then please do the needful and refund my 999 RS.
Thyrocare is totally scam and froud
It is scam and froud. They have taken blood sample and payment and not given me reports. I suggest do not pay and go for it. It is better to go local and near by hospital.
These are all fraud people
These are all fraud people. Their service is worst and their employees are fools. Whenever something wrong happens, they blame their system. On complaining, they block their customer’s e-mails and mobiles.
I along with my family members did some blood test from thyrocare. They are very slow & pathetic in their service. They are clueless what's happening in their system. After collecting the samples on Monday, they are calling me on Tuesday again for blood collections. After 30 hours of collections, head office is saying they haven't received the sample yet. Absolutely careless attitude. Never go for thyrocare.
I along with my family members did some blood test from thyrocare. They are very slow & pathetic in their service. They are clueless what’s happening in their system. After collecting the samples on Monday, they are calling me on Tuesday again for blood collections. After 30 hours of collections, head office is saying they haven’t received the sample yet.
Absolutely careless attitude. Never go for thyrocare.
The first and Worst experience ever….with Thyrocare!
Is this the way to take blood sample….?
The way that representative of Thyrocare(Krishna Chandra Patil:9764615488)took blood sample was very irresponsible and it still hurts even after 5 days.
Even after asking for several times to make note of all the tests suggested by doctor one test is missing in the report.
After calling several times he didn’t came to collect blood sample for that missing test yet.
Strongly not recommended to anyone…!
One suggestion: Treat everyone as Humans not Customers.
Non reliable lab frauds
They r pathetic no service at all frauds they sent me other person reports nd they dont provide report dont trust this company
Very unprofessional lab
Thyrocare sector 56 gurgaon is the worst center. They asked R/s 900 for a particular test and after 1 day when you are waiting for the report they are asking for additional payment which is no where even mentioned on there website. They are asking to paytm the additional payment. Very unprofessional ….they never give service on time. Person came 1 hour late for collecting sample and for report also I have followed with them so many times
Thyro-Careless is the best title for ThyroCare
Feeling very happy after wasting my hard earned money. I Will not recommend this to anyone.
Their system generated notification is not proper, Guy has already collected the sample and after half an hour getting the message that our guy will come to your house and collect the sample. You will be kept on thinking about that guy who has taken your sample before.
I really did not like the useless report.
There is no clear explanation about your result.
thyrocare lab is totally froud, reports is not reliable. Wo got test for blood ESR and RA factor. Reports are totally wrong, we were surprised and shocked. As we were always going to thyrocare for tests. Plz don’t go thyrocare
Experience with Thyrocare.
Last 8 years, I am checking my blood report from Thyrocare and I am happy to inform the unhappy people, that all the reports are correct on confirmation with another LAB. I have done it Three times and every time the results were same. Of course this is my experience I shared, yours may not be same.
Thyrocare is faulty laboratory
Thyrocare is faulty company, They are scanning blood samples wrongly, The barcode shared with me during sample collection doesnt match with Reports and their customer support is worst in the world. They scanned faulty barcodes and gave me wrong reaults. Guys please dont go crazy with their Employee positive reviews. please save your time and health by giving test in good laboratory.
Very unhappy with service and reports
My experience with thyrocare is very disappointing. My mother’s blood test was done and everything came normal which is impossible. Then after one week again we did it at a different place and the reports came as expected. This was a very critical test for us as medicines were to be decided based on that. Didnot expect this from thyrocare. I will never recommend to anyone. Money wasted
Worst lab ever
I am from kerala. I took a blood test to know the HB count in thyrocare. They just put some numbers without even testing and paid expensive price for that. I had a doubt..so I checked in another lab …and result had a huge difference.when I enquired about that the employee is defending themselves without any feelings. They are so arrogant.
To Thyrocare ..if you’re reading this..stop cheating people and earn money the normal way. Stealing is way better than what you are doing.
I booked for blood tests for my son and me – I got confirmation emails plus a confirmation call by the technician the night before – he confirmed the time for the blood to be collected in the morning as well as the address.
Next morning – after we have both fasted for 12 hours – I get a very curt call from the technician that he cant come today and will come tomorrow. After repeated calls to their call centre and them trying to pass the buck to each other, I get a response that our appointment is rescheduled!
Extremely unprofessional staff and zero standards of service!
As expected I cancelled and immediately called another lab and they sent their technician in an hour – this is what service is all about!
Its been almost a month now, and I too have not received my refund of 4500/- for the Covid-19 test, which they could not provide at Navi Mumbai. They dont reply to emails and claim 7 to 10 days processing time. Big time frauds. Never doing any tests with them again.
I have a very bad experience with Thyrocare. Thyrocare management is very bad. I provided Thyrocare list of blood tests and they quoted me Rs.2700, later on when the guy came for taking the blood sample. He asked for an extra Rs.650 n said that the quotation which I got does not have one test mentioned. After giving blood samples I paid for Rs2700 n told the guy who gave the quotation. He said money is received.
The guy who came for a blood sample test called me and said that money is not updated in their internal portal. I again called the guy to whom I paid. Both guys were not ready to discuss with each other. Why customers should be middlemen. Very hectic. The quotation guy said he will call in 10 mins. He didn’t call for 1 hr. After some time blood test guy again called me and send messages that payment is not done. I again called the quotation guy, he switched off his mobile. I tried to contact Thyrocare customer care but the mobile number mentioned on the website was switched off. I was supposed to approach the police station for fraudulent. After sometime blood test guy called me and said their portal is updated with 2700, pay the remaining amount of 650. n I paid. Management is not good by thyrocare. It is better to go with other test labs.
Completely pathetic service by them. I would request everyone that please don’t rely on order confirmation message.
Please don’t rely on their order confirmation message.
The services of Thyrocare are disgusting, to say the least.
I had made an online booking of Aarogyam B on 18 March 21 booing No VL5D8063. Then I contacted Mr Jagdish Mahajan (cell No 8149895090). On specific enquiry, he confirmed he is from Thyrocare and also the booking. The sample was to be collected between 09.00 to 10.00 on 19 March 21.
I was on fasting for 12 hours. To my horror no one turned up nor contacted me. There was no email, SMS etc.
On contacting Mr Jagdish, now he apprised that he is a third party and not Thyrocare.
After lot of time the customer care 02267123400 Ms Samiksha could not arrange sample collection and had only sorry to say though it was not her fault.
Thyrocare is a bunch of irresponsible lot. The services are disgusting.
I will certainly avoid and tell others not to patronize them.
The worst experience with thyrocare. Unprofessional people.
Had booked a slot for 10:30am. The technician comes at5:00pm
Worst lab don’t ever book it they take bookings and never come to collect sample moreover they tell they r low cost now they are not at all low cost they are charging same as compare to other esteemed labs and their reports are not reliable
Worst app with worst service. I never got reports for the sample collected.
I too have very bad experience with Thyrocare Mangalore.I had booked an appointment for home visit on the 14th of this month asking them to come on Monday the 26th. They replied saying they will confirm 1-2 days before and do the needful. The day before on 25th Sunday morning I sent them a reminder for which they said they will let me know.. Finally that evening they told me they cannot come since no technician was available and that I can go to the lab and get the test done.
On 26th Monday I go to their lab at Kankanady, Mangalore. The lady there pricks me unsuccessfully after tapping my forearm, for almost 15-20 mins. She inserts the needle and moves it in circle without being able to draw even a single drop of blood out. Then she tells me another person will be there in THREE minutes to draw the blood. When no one came for the next 10 minutes, and since I had the rickshaw waiting with the meter on, I went to their other lab at Bijai, Manglore. There the lady first pricks me on the back of my palms..then halfway through she takes the needle out saying there is an air bubble and that might cause swelling. Then she pricks me in the forearm and finally it gets done.
Moreover, when I booked it online they said the charges would be 1025/- but there they charged me 1300/- for the same test.
In the first lab after trying to draw blood, which never came the lady just kept the needle on a dirty table, with news paper and other clutter in it. Also when I went there last time, where a urine test was suggested, they asked me to keep my footwear out and enter the toilet, which was soo dirty with bottles of urine samples of patients all over the toilet. The whole area was so hygienic especially in a time if COVID pandemic like this.
I would not recommend their services for anybody.
Very unprofessional and careless with people and dangerous too!!!
It’s a bockwas company. All lies only. When I wanted my test report, they wanted medical history for a simple cbc test. but no one calls us n enquired for the history again I had to call them. Sane question again history required. I had postpone my doctors appointment due to this delay n confusion by thyrocare. Finally without getting any history they sent my report not sure how. Idiotic company. Not can I trust this report or not.
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