Wednesday , 15 October 2014
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Hitachi Split Air Conditioner (AC) Review, Price, Features And Models

Overall Rating
Editor’s Rating
OverAll Rating
Looks
Build Quality
Life of Device
Installation If Easy
Cooling
Produces Less Sound
Value For Money

Hitachi Split air conditioners are one of most selling split air conditioners for premium range customers. Hitachi is one of the leading manufacturer in air conditioners and it has a major production plant setup at Kadi, Gujrat which is among top-1o manufacturing plants of them worldwide. Split air conditioners by Hitachi are one of the best looking AC’s in Indian markets.

Hitachi Split Air Conditioner (AC) Review

Hitachi offer split air conditioner’s in almost every range of budget they can for consumers. There premium range air conditioners are costliest in Indian markets giving a strong competition to O’General split air conditioner’s market share. And they offer lower range air conditioner as well like KAZE series for those who can’t afford to buy a premium range product. However there are some difference of features in different range of AC’s they offer. It’s like, the more you shell out money, more features you get. However most required features are available in lower priced range as well. These air conditioner have an image in market, Buy Once and Forget It. However get the air conditioner timely serviced and enjoy its cooling for decades.

Hitachi Split Air Conditioner (AC) Cooling Effectiveness

When it comes to cooling, they have got no match. To give a strong competition to brand like O’General, they have ensured to offer their customer features like Super Cool which gives instant cooling on demand. These AC’s starts at high RPM to quickly reach the desired temperature and with lower power consumption as well. Also its Direct Efficient Technology adjusts the compressor speed and refrigerant flow to maintain the desired temperature, this is the same technology which LG is offering with branding of INVERTER V.

Also it has a inbuilt feature of Auto Fan speed which adjusts the speed of fan, e.g if the compressor is cut off after reaching desired temperature, fan speed also comes down to a lower level and vice versa. However there is also an option to adjust fan speed as well to suit your comfort level as well. And its 4-way Air-Distribution cools a bigger area in lesser time by adjusting the movement of horizontal and vertical louvers. Also upto my knowledge, only Hitachi offers to run air conditioner in a temperature range of 16 deg to 32 deg C.

Hitachi Split Air Conditioner (AC) Build Quality

Talking of build quality, the product quality is fantastic. It is indeed very impressive, however not to forget, one is paying a premium cost for it too as well. Its outer body has a great finish and the copper tubing which is connected with outdoor unit, is also of copper inside air conditioner. We mentioned this point of copper tubing because we heard that some manufacturer keep Aluminium tubing inside air conditioner and keeps it of copper on outside part for showing it to customers. However this is not wrong, this is just done for doing cost cutting and to lower down the prices. This doesn’t make any negative effect on air conditioner capability.

Hitachi Split Air Conditioner (AC) Looks

Hitachi offers best looks in air conditioners market, however Samsung, LG & even Panasonic even came up with some good looking split air conditioner’s are well. And these companies are giving good competition to Hitachi when it comes to look. Personally i like looks more of Samsung & Panasonic. However looks i am talking about here is of iClean or iTec. KAZE has got some standard looks but they are not bad at all. However looks is something which one should not give much priority and should focus more on quality, performance and long life which is Hitachi AC is capable of.

Hitachi Split Air Conditioner (AC) Looks

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Hitachi Split Air Conditioner (AC) Power Consumption

To lower down power consumption at a drastic rate, there premium ranged models have Twin Rotary Compressor which features a “Permanent Magnet Motor” to magnetize it without electricity, as a result it becomes 10% more power efficient  than other conventional AC compressors. Its inbuilt Tropical Inverter Compressor can withstand temperature upto 52 deg C. It has a inbuilt Power Active Module inverter system which suppresses electrical distortion to minimize power losses. This inverter works in combination of PWM (Pulse Width Modulation) & PAM (Pulse Amplitude Modulation) which helps in minimizing the phase gap & draws more effective power. This technology is patented by Hitachi.

Hitachi Split Air Conditioner (AC) Technical Specifications

Hitachi Split Air Conditioner (AC) Technical Specification

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Hitachi Split Air Conditioner (AC) Technical Specification2

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 Hitachi Split Air Conditioner (AC) Features

We have prepared a special comparison table which would show you the major difference of features between every model of Hitachi split air conditioner’s.

Hitachi Split Air Conditioner (AC) Features Comparison

Features in Detail:

  • Auto Clean Function

This is one of the most advertised features by Hitachi (even in TV commercial’s). The unique thing about this feature is that it automatically removes the dust accumulated on the AC filter. Its working is pretty simple, when filter clean function gets command from controller, its inbuilt cleaning unit makes one cycle from its home position to dust collector box position to sweep the dust by the brush fitted on micromesh Stainless Steel Plated filter. And then, dust collector collects and move the dust to dust collector box.

Hitachi Split Air Conditioner (AC) Autoclean Feature Working

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Auto Cleaning has got many advantages:

  1. It would keep your filter always clean like new and it also helps in preventing formation of mould and bacteria that causes unpleasant odors.
  2. Since, you’ll have you’re air conditioner filter always clean, hence the performance of AC won’t get degraded much with time and you’ll enjoy a fresh breeze for a longer period of time.
  3. This feature also helps in lowering power usage and makes it more energy efficient because of having clean filter, compressor have to work less for cooling purpose.

Also, do read its manual for more detail how the cleaning happens and in how much time intervals. You’ll really come to know about many interesting facts about it.

  • Auto Humid Control

This is an intelligent feature which will help you getting a more comfortable room environment by reducing level of humidity as well with room temperature.

  • On/Off Timer with Advanced Start Up

This feature is not a simple On/Off timer feature but the unique thing about this feature is when you set a particular time e.g. suppose you want your room to be cooled down at 9pm. So the air conditioner will scan the room condition an hour before and will start by himself and will run till the room reaches the desired temperature required by user.

  • Auto Climate Technology

As i described about this in Hitachi window AC review as well that this air conditioner is smart enough to find himself in which city it is installed, the time and the metabolic needs e.g. hot, very hot & humid (to be chosen by you). And it has inbuilt data fed into it already of above 100 cities of their temperature and humidity. Based on these factors, AC automatically changes the settings of himself from time to time to maintain a proper climate inside room.

  • Koukin Filter

This filter helps preventing bacterial growth inside the air conditioner.

  • Powerful Mode

In this mode, air circulation speed & set temperature changes automatically and run continuously for 30 minutes to cool down the room quickly.

  • DigiLock

You can lock down your AC digitally to prevent misuse of it from children or any stranger whom you want that he/she should not be able to use it.

  • 4-Way Air Distribution

This feature ensures uniform air-distribution (throughout the room) by movement of louvers in horizontal and vertical direction.

  • Asymmetric Louver Movement

This feature allows Vertical louvers to set at opposite direction to divert air-flow in opposites sides of room.

  • Kaimin

This unique feature adjusts the temperature automatically at night by increasing it 1 deg C for up to 4 hours and you’ll not feel chilled in the middle of the night.

  • Precoated Aluminium Fins

It prevents the air conditioner from rusting and corrosion and ensures a long life of the product.

  • Auto Fan Speed

This feature keep an eye on working of compressor i.e. when the compressor is cut off, it automatically slows down the movement of fan speed too and vice versa to save power.

  • Auto Power Save Mode

This feature will automatically keep the air conditioner at 25 deg C with suitable fan speed and will maintain it as much as you want.

  • Filter Clean Indicator

Filter Clean Indicator LED light up when the filter needs to be cleaned in the indoor unit.

  • Selectable Fan Speeds

This air conditioner comes with preset selectable fan speeds which you can choose as per your comfort level you require.

  • Auto Restart

This feature resumes the working of air conditioner on same settings automatically after a power failure.

  • Dry Mode

When activated, this feature will slow down the fan speed as required to low down level of moisture inside room.

  • Defrosting Sensor

This features prevents frosting of indoor unit and ensures optimum working of air conditioner for longer periods.

  • Minus Ion Stick

 This stick draws the airborne particles like dust, pollen, mite, germs etc to ensure providing clean air.

  • UV Fresh Technology

This feature is about air flow mechanism which enables spiral air flow, creating a “whorl” effect, ensuring there are no hot air pockets inside room.

  • Nano Titanium Filter

This filter deodorizes the air and eliminate even the tiniest sized bacteria to make the air free from odor and bacteria.

Hitachi Split Air Conditioner (AC) After Sales Service

From all the reviews we aggregated for Hitachi, they were just above average. People living in metro cities and using this product are however satisfied with it, but if you live in a remote area, not in any metro city, you’ll find after sales service as average only. Hitachi has made such wonderful products, but they are not at all socially active too among consumers. Hitachi really needs to pump up his image as a more trustable brand among consumers mind like LG & Samsung do.

Hitachi Split Air Conditioner (AC) Price List

Model No. Model Description Tonnage Capacity BEE Star Rating MRP (in Rs.)
  RAU514ISD   SPLIT AC – 1.2TR HITACHI I-CLEAN – RAU514ISD   1.2   5   38190
  RAU517ISD   SPLIT AC – 1.5TR HITACHI I-CLEAN – RAU517ISD   1.5   5   43240
  RAU321ISD   SPLIT AC – 2.0TR HITACHI I-CLEAN – RAU321ISD   2.0   3   49740
  RAU018EQE   SPLIT AC – 1.5T CLASS HITACHI COOLING TYPE INVERTER – RAU018EQE   1.5   Not Applicable   56990
  RAU514HSD   SPLIT AC – 1.2TR CLASS HITACHI ACE CO – RAU514HSD   1.2   5   35690
  RAU518HSD   SPLIT AC – 1.5TR CLASS HITACHI ACE CO – RAU518HSD   1.5   5   40740
  RAU324HSD   SPLIT AC – 2.0TR CLASS HITACHI ACE CO – RAU324HSD   2.0   3   47240
  RAU022HQD   1.8TR-Class Hitachi Star Split AC RAU022HQD   1.8   5   53490
  RAU026HQD   2.2TR-Class Hitachi Star Split AC RAU026HQD   2.2   5   60990
  RAU312KSD   SPLIT AC – 1.0TR CLASS HITACHI SAC NEW KAZE – RAU312KSD   1.0   3   33090
  RAU318KSD   SPLIT AC – 1.5TR CLASS HITACHI SAC NEW KAZE – RAU318KSD   1.5   3   34590
  RAU121KSD   SPLIT AC – 2.0TR CLASS HITACHI SAC NEW KAZE – RAU121KSD   2.0   1   39590
  MRAU518KSD   1.5Tr ACE square   1.5   5   56990
  MRAU223KSD   2.0Tr ACE Square   2.0   2   62490
  RAU514HSDD   SPLIT AC – 1.2TR CLASS HITACHI SUGOI – RAU514HSDD (W/O CONN.KIT)   1.2   5   33190
  RAU514HSDD   SPLIT AC – 1.5TR CLASS HITACHI SUGOI – RAU518HSDD (W/O CONN.KIT)   1.5   5   37240
  RAU323HSDD   SPLIT AC – 2.0TR CLASS HITACHI SUGOI – RAU323HSDD (W/O CONN.KIT)   2.0   3   41740
  RAU010KQDD   SPLIT AC – 1.0TR CLASS HITACHI KAMPA – RAU010KQDD (W/O CONN.KIT)   1.0   3   29090
  RAU318KSDI   SPLIT AC – 1.5TR CLASS HITACHI KAMPA – RAU318KSDI (W/O CONN.KIT)   1.5   3   32090
  RAU021KQDD   SPLIT AC – 2.0TR CLASS HITACHI KAMPA – RAU021KQDD (W/O CONN.KIT)   2.0   1   35090
  RAU312KSDP   SPLIT AC – 1.0TR CLASS HITACHI SAC NEW KAZE – RAU312KSD   1.0   3   33090
  RAU318KSDP   SPLIT AC – 1.5TR CLASS HITACHI SAC NEW KAZE – RAU318KSD   1.5   3   34590
  RAU121KSDP   SPLIT AC – 2.0TR CLASS HITACHI SAC NEW KAZE – RAU121KSD   2.0   1   39590
  RAU514ESD   SPLIT AC – 1.2TR CLASS HITACHI NEW ACE FMS – RAU514ESD   1.2   5   37240
  RAU518ESD   SPLIT AC – 1.5TR CLASS HITACHI NEW ACE FMS – RAU518ESD   1.5   5   42240
  RAU324ESD   SPLIT AC – 2.0TR CLASS HITACHI NEW ACE FMS – RAU324ESD   2.0   3   48240

Please note that you may can get a good difference of prices mentioned above in list and the price you get from authorized dealer. It is always best to check your nearby authorized dealer for best prices & to buy this air conditioner.

Final Verdict

Hitachi is the only company who offers such a long list of features in there air conditioners. And their products are definitely up to mark. So, if you planning to buy this product, go ahead and buy it. You’ll never regret that you bought any wrong product.

Hitachi Split Air Conditioner (AC) Review, Price, Features And Models – Review Center4.375Ankit Chugh2012-08-08 23:33:46Hitachi Split air conditioners are one of most selling split air conditioners for premium range customers. Hitachi is one of the leading manufacturer …

About Ankit Chugh

An optimist to the core, I always see the glass half full. I like to take life as it comes and not to become too serious on the harsher aspects of it. Apart from this, I am an Engineer, a Blogger & a Researcher. Join me on and Twitter.

24 comments

  1. Ankit, I have to buy 4-5 split ACs ranging from 1, 1.5, and 2.0 ton for my two new houses. Confused between hitachi, dikin, carrier. My prefs are good cooling, energy efficient, after sales service. Plz advice.

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    Feedback: 9 positive
  2. i actually regret on buying a Kaze 1 Ton Split AC… The machine cannot even reach the temperature below 27 degree C inspite of having good insulation in a 90 sq.ft room. The compressor runs all the time or cuts off when the temperature is set above 27 degree C. The current consumption is also drastically high compared to our 1.5 Ton Voltas.

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    Feedback: 2 positive
  3. Ace Square - Hitachi

    OverAll Rating
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    Feedback: 1 positive
  4. i want to know what can be the maximum distance between outdoor and indoor unit for a 1 ton split AC? i want to keep it at the same height.

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    Feedback: 3 positive
    • Person who shall come for installation shall assist you in best manner for your query. Plus you can ask customer support for this and let us know too here in reply to this comment. Thanks :)

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      Feedback: 1 negative
  5. excellent review

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  6. Good genuine

    OverAll Rating
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  7. price and feature

    pls tell me price of hitachi rau318htd 1.5 ton and hitachi ras318htdz1 1.5 ton split ac and if there is something differ in these two ac.which one is best?

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    Feedback: 1 positive
    • Hello, I hardly recommend Hitachi to anyone. I would suggest you too go for LG rather and check here reviews of LG split or LG Inverter V AC’s and checkout price of them in market. I am not updated with price these days.

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      Feedback: 3 positive, 3 negative
  8. Need Urgent Advise!!!

    Hi Ankit,

    Really glad to see that a forum like this exists and appreciate all your sincere responses.

    I reside in Kolkata and am planning to buy an ac(budget : around 32k) for my room measuring 10*10 ft and directly facing east and north. My usage of the ac would only be limited to a maximum of 5-6 hrs with the majority of it being used at night for around 3 months in a year. Now my first dilemma was to go for a window ac or a split ac. I have heard that a split ac demands a lot of expensive maintenance which I see as a big disadvantage. I reside on the fifth floor of a six floored apartment and the outdoor unit can only be installed on the terrace. But I have somehow been coaxed by family members to go for a split ac though I am not entirely convinced. What are your views on the same ?.

    Now I have come across some 3-4 models of split ac which I found good .

    1) Hitachi 1 Ton 3 Star Kaze Plus RAU312HUD (have heard a lot of negative things about Hitachi service though)

    2) Samsung 1 Ton Split Air Conditioner – 3 Star AR12HC3TFUR (the one with print on the panel)

    3) LG 1 Ton 3 Star (The new one with Himalaya cooling technology etc)

    4) Daikin 1Ton 3 Star

    Please, please help me select one out of these. What do you feel about the service quality of these brands in Kolkata.’

    And if you feel I should go for a window ac kindly suggest a model. It would of immense help if you can reply today itself as I might have to finalize the model by today.

    Regards,
    Sonal Jain

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    • Sonal, before you take any final decision for buying an AC, you must check this article – http://www.reviewcenter.in/2231/lg-air-conditioner-himalaya-cool-mosquito-away-technology. In case if you’re not going for Inverter series air conditioners because of budget issues, you could have terminator series air conditioners which is the newest technology around and is highly effective. And since terminator series is only available in split AC’s, so window AC gets lower priority here. And talking of service quality, LG is best among them.

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      Feedback: 1 positive
      • I too have bad experience

        Hi All,

        After so many bad experience with other AC brand finally I decided to go for Hitachi. But this
        decision also went bad. An inexperience person did a installation, which I did not expect from Hitachi. His inexperience revealed when he switched on the AC when the outdoor unit fan was locked. If I wouldnt alerted him he would have burnt something.
        Second, auto clean is absolutely waste technology. In a year I had to spend 2k for wet service.
        Service is very slow. One positive point, it produces less sound both indoor and outdoor.

        OverAll Rating
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  9. BAD SERVICE- VERY LATE INSTALLATION

    INSTALLATION AFTER 3-4 DAYS, VERY BAD CUSTOMER SERVICE, VERY RUDE BEHAVIOR WITH CUSTOMERS. BEWARE BEFORE BUYING.

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  10. Poor Service

    Based on “Hitachi” name, I purchased a 1.5 ton Split AC (Ace Cut-out model) from Unique Electronics, Lajpat Nagar (Delhi). First, there was problem in getting it installed (the reason cited by the installation personnel (M: 7838287320) was that as Hitachi is giving complimentary installation, there is a huge backlog as they don’t have enough manpower). The AC was finally installed after 7 days. Immediately, problem of leakage from AC was observed. Next day, the personnel connected the pipe (earlier he had forgotten to connect pipe in the AC). Though immediate leakage stopped, leakage was observed again after half an hour of running. Again the service personnel was contacted and he advised that since Hitachi ACs are not designed for any bends in water drain pipe and if there is any bend in the water drain pipe, water would come back to the unit. As we had to leave for a week’s vacation, I had no option but to follow his advice of disconnecting the extra pipe from the drain pipe and put a bucket in balcony to collect water from AC.

    I lodged a compalint vide e-mail for same.

    On coming back, it was noticed that AC is not giving proper cooling – complaint no. 130605000336 was lodged. Probably due to e-mail compaint, one service personnel viisted our home and he observed that gas is low and requires refilling. As he has not received our complaint, he was not carrying equipment to carry refilling. He further advised that Hitachi AC provides cooling only particular setting (at that only children were at home and as such, he set the unit at the desired setting) – the setting was observed as “Supercool mode” with temperature setting of 18 degrees.

    Though this is very ridiculous and if had been advised to me, I would have never purchase a Hitachi product. The worst part is that even at this setting, cooling is not there.

    The personnel also asked for the bill to see if the product is under warranty. After observing same, he promised to return back next day (i.e. 6th June). For drain pipe connection, he observed that this is the problem with most Hitachi AC and installation is not properly done (though same is doen by Hitachi personnel only).

    Next day, no one came – however I received a message in the evening saying that compaint has been closed in our system. On contacting the helpline, the compaint was re-opened but with a new no. 13060700388.

    I am daily contacting the helpline no., who advise that complaint is being escalated – but actual fact is that there is no resolution.

    This Hitachi Service experience is not one off, rather seems a phenomeneon spreadout in Delhi – when one of my friend went to purchase AC, dealer clearly told that if they purchase Hitachi AC, he should not be contacted for any installation request etc as average installation time taken by Hitachi is 15-20 days (i.e. half the summer season would pass). So my friend ended up buying LG – hope I would have also met such a delaer – then I would have been saved of the pain of spending the maximum (Hitachi AC are 5-10K expensive than competitors) and not getting any benefit from it.

    Certainly, not a recommended product.

    Luckily, I got e-mail address of their japanese MD and as they are image consious, managed to get refund of the faulty product.

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    Feedback: 4 positive
    • Hitachi

      I am planning to buy a Hitachi Follow Me ACE 1.5 Ton AC for my house. I have heard a lot of negative feedback on this forum for Hitachi, Voltas and others excepts LG and Samsung.

      From what I have known Hitachi is actually directly into this AC business from a long time and yes costlier as well from other competitors by 5k. Still confused………….

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  11. Which is a better model among Kampa and kaze? 1 ton 3 star

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  12. Plz don't buy Hitachi AC

    Within one month breakdown twice. I purchased Sugoi 1.5 ton split AC 5 star. From Faredeal, Taratala, Kolkata Branch. So don’t buy this produce. It will give you tenson instead of cool

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  13. Pray that you won't require service

    In case you plan to buy Hitachi. First keep praying that you would not require service from them specially in Noida. Second make sure you will have alternate arrangement to service your ACs.

    After 20 days of understanding the system / procedure , four hours was spent to follow up on the service. After which I realized it is a futile exercise.

    The customer care either their server is down or the phone lines are busy. The service centre phone are not working properly or they hang up after lifting the phone. you require a phone with an auto dial to keep trying and praying someone will hear…

    Emails to customer care does not get you any reply. They do not have a grievance redressall system mentioned at their site. You do not whom to get in touch to escalate issues..

    SUMMARY OF PHONE CALLS MADE ON 23/08/2014

    PHONE NUMBER DIALLED TO TIME
    +91120314XXXX 11:01
    +91120314XXXX 11:02
    +91120314XXXX 11:03
    +91120314XXXX 11:04
    +91120314XXXX 11:06
    +91120314XXXX 11:07
    +911203532XXXX 11:13
    +911203532XXXX 11:18
    +91120314XXXX 11:19
    +91120314XXXX (12 calls) 11:59
    +911203532XXXX 12:02
    +91120314XXXX 12:03
    +91120314XXXX 12:37
    +91120314XXXX (15 calls) 12:46
    +91120314XXXX (incoming call) 13:22
    +91859523XXXX 13:23
    +91931203XXXX 13:24
    +91931110XXXX 13:28
    +91120314XXXX(7 calls) 13:52
    +91120314XXXX 13:54
    +91120314XXXX (2 calls) 13:56
    +91931110XXXX (7 calls) 14:38
    +91931189XXXX 14:40
    +91931189XXXX ( 2 calls) 15:31
    +91931189XXXX ( sms sent) 15:32

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  14. priyabrat pradhan

    after sale service

    Hi..actualy I read all the reviews of lg,voltas n hitachi..after sale service..bt in every review..the service is poor of every company…bt among these hitachi has better comphesor n build quality..so I am really confused…for which I should go..plz reply..

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