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Samsung Split Air Conditioner (AC) Review, Price, Features And Models

Overall Rating
Editor’s Rating
OverAll Rating
Looks
Build Quality
Life of Device
Installation If Easy
Cooling
Produces Less Sound
Value For Money

Samsung is now a leader when it comes to smartphone’s & HDTV manufacturers and has a good reputation too in air conditioners market in India. Samsung has a kind of monopoly now on many product ranges (not air conditioners currently) and have a good market share overall, and like LG, they also have a good reputation among consumers and have emerged as a trust-able brand too. Samsung currently offers a nice range of split air conditioners and this is a review related to every model of Samsung split air conditioner.

Samsung Split Air Conditioner (AC) Review

Samsung split air conditioners are famous for there ‘Eco-friendly’ air conditioners. Samsung has designed these AC’s keeping in mind more air & water conservation, using less power and to produce product parts which can be recycled globally. These air conditioners uses R-410a, which is an environment friendly refrigerant which helps in reducing air pollutants and restrain the use of materials with high global warming potential (GWP). Samsung have also worked hard in reducing power consumption by these AC’s and hence it helps not only in saving of money but it also helps in conserving the environment.

And talking of technology, this air conditioner has S-Plasma Ion technology which Samsung advertise it as Samsung Air Conditioner with Virus doctor. The main point behind this technology is S-Plasma ion technology creates hydrogen and oxygen ions which combines with harmful things present in air like OH radical, viruses and bacteria and converts them into harmless water vapor and protects from diseases like H1N1 to provide a healthier environment. This S-Plasma ion covers at-least an area of 19.16 m³ which is a very good point. These ions also eliminates harmful toxins in the air of public places.

Samsung Split Air Conditioner (AC) Cooling Effectiveness

When it comes to cooling, every air conditioner is able to do effective cooling and Samsung Split AC’s are capable as well. But for doing instant or strong cooling, it has some features like:

  • Maximum (Turbo) Cooling

When we enter our home or office after sweltering so much of heat outside, we sometimes want immediate cool relief. And this feature turns ON the air conditioner on Turbo Cooling Mode, which means the compressor fan runs at its maximum speed for 30 minutes to cool down the area quickly. This Turbo mode cools the area 15% faster if compared to normal cooling.

Turbo Cooling of Samsung Split AC

Click to Zoom

  • Even Cooling

If you see in following distribution table, split ac’s Samsung distributes air evenly everywhere in room quickly and it results in more effective cooling.

Even Cooling of Samsung Split AC

Click to Zoom

These air conditioners also check the current humidity and temperature present in air and adjusts themselves for providing a pleasant environment. It actually measures the humidity and temperature in the room and calculates what temperature and humidity is needed to reach the comfort level and adjusts the setting automatically until the required comfort level is needed. This option works when you set the air conditioner on automatic mode and these automatic adjustments also helps in reducing energy wasteage. This feature is also available in Hitachi air conditioners as well.

Samsung Split Air Conditioner (AC) Build Quality

When it comes to build quality, Samsung doesn’t seems to be doing any compromise. Samsung is currently selling only Split AC’s in air conditioners market. They have stopped manufacturing Window AC’s and Tower AC’s as well. Now they are focusing only on selling split air conditioners only. And hence when a company decides to eliminate low selling products and focus mainly on products on which they can get large volume sales, they will definitely not compromise in quality as well. And Samsung has now built a good trust among a large numbers of consumers and hence loosing a consumer trust is definitely a company will not like and want. So, if you see build quality of these air conditioners, they are of good quality with proper finishing and you’ll not find any glitch anywhere that you may let you down.

Samsung Split Air Conditioner (AC) Looks

Like LG, Samsung is also offering a huge range of Split AC’s. They are offering almost an AC in with every tonnage capacity with respective BEE Star ratings. And when it comes to looks, If you see some high end models like 5 star rated air conditioner with 1.5 ton or more capacity, those air conditioners have got some real good looks and have a colored body (mostly maroon in color) but models lower than those have standard but nice looks. And still these are better looking than of Voltas if we compare air conditioners in same range. Voltas recently launched series of split air conditioners have some good looks because of same colored panels but in case of looks, Samsung is better.

Samsung Split Air Conditioner Looks

Samsung Split Air Conditioner (AC) Models

Following are the models available in Samsung split air conditioners range. All images below are click to zoom.

Samsung Split Air Conditioner Models Collection 1 – Samsung Split Air Conditioner Models Collection 2 – Samsung Split Air Conditioner Models Collection 3

Samsung Split Air Conditioner (AC) Power Consumption

Samsung has become very aggressive to compete with current competitors and to have an edge over other air conditioner manufacturer’s, they have made there AC’s pretty much power efficient. When we compared power consumption with LG and Hitachi, the values where somewhere nearby only. However if you run the air conditioner in turbo mode, don’t expect less power consumption with any conditioner since in this mode, compressor run on it’s maximum capacity and cools down the space at higher rate. You can take this point like this – if you run a vehicle most of the time over speeding it, you’ll not get a good mileage with it, but however if you run the same vehicle with average recommended speed, you’ll get your desired efficiency easily. Same case goes with air conditioners as well. And if your budget allows, buy an air conditioner with highest BEE star ratings. The more ratings the merrier and less would be the power consumption. And you’ll amazed to know that Samsung offers inbuilt Voltage Stabilizer on the air conditioners that they used to sell in EUROPE. So, there won’t be any box you need to get fitted nearby it and may ruin the looks of your room. I wish that they may bring the same air conditioners to sell in INDIA as well.

Also its worth mentioning that Samsung was awarded First Prize in Manufacturer’s of BEE Star labeled appliances (Air Conditioner) Sector during National Energy Conversation Awards 2011. This award is currently instituted and given by Ministry of Power, Government of India.

Samsung Split Air Conditioner (AC) Durability

These air conditioners are equipped with a compressor which has a in-house technology built by Samsung itself called UTR Plus. This technology is trademarked by Samsung now. This compressor is capable of quickly bring down temperature inside even if you have a sever hot temperature outside. It has a high torque motor inside which starts with increasing torque for low voltage consumption. Also its worth mentioning that it doesn’t create much noise and internal mechanical parts are highly reliable and have long life span.

UTR Plus Compressor of Samsung Split Air Conditioner (AC)

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Samsung Split Air Conditioner (AC) Features

  • Bio Sleep

This feature ensures the most comfortable temperature for providing us a sound sleep. This happens in three stages:

  1. Falling Asleep Stage – At this stage, air conditioner drops the temperature by few deg.
  2. Sound Sleep Stage – At this stage, it increases the temperature slightly up so that you may not feel chilled over night.
  3. Wake Up Stage – At this stage, it increases the temperature up by few deg so that you may have a comfortable intermittent air and makes you feel refreshed when you woke up in morning.
Bio Sleep in Samsung Split Air Conditioner

Click to Zoom

  • Full HD Filter

This high density filter improves filtration by removing even the smallest microscopic dust particles and transforming polluted air into clean energized air. It has a stable structure of antibacterial coating, the filter that doesn’t get affected by water. This ensures that you may breathe a cleaner and fresher air for a longer period of time. Also this filter is very easy to clean, just take it out and wash it with flowing water to keep it clean and fresh always.

  • Digital Temperature Display

If has a easy-to-read, oversized numbers beam out in bright, white luminescence for instant temperature recognition. It becomes easier for everyone to read those digits instantly.

Samsung Split Air Conditioner (AC) After Sales Service

This is the point where Samsung still have some scope of improvement. I am not saying its bad. Not every company can have all employees who works efficiently for the company all the time. When we had a chance to interact with this case, Customer care was quite supportive and understood the problem as well. They even send the concerned person on time whenever required but in actual this thing doesn’t happens really on time. Customer care persons task is to forward the complaint to respective areas service managers and this is where the actual delay happens. When it comes to installation, guys always appear on time, but when someone wants them for rectifying any problem, they usually appears with a delay only in many cases (not all cases). I am sure Samsung needs some persons at higher authority who can improve after sales service at many instances and areas. But this explanation doesn’t mean that you may not buy this product. This product is definitely a good product and you can buy it as per your preference.

Samsung Split Air Conditioner (AC) Price List

Model No.

Tonnage Capacity

BEE Star Rating

MRP (in Rs.)

  Max AS121UBF

1

1

21,700

  Max AS181SBF

1.5

27,700

  Max AS241UBJ

2

36,100

  Max AS122UGF

1

2

24,100

  Purista AS122BBF

24,100

  S Purista AS122BPE

25,700

  Max AS182UBJ

1.5

2

28,200

  Max AS182UBF

28,200

  Max AS182UGJ

28,600

  Max AS182UGF

28,600

  Purista AS182BBF

30,100

  S Purista AS182BPG

32,200

  S Purista AS182BPE

32,200

  Max AS242UGF

2

2

38,600

  Purista AS242BBJ

39,100

  Purista AS242BBF

39,100

  S Purista AS123BPE

1

3

29,400

  S Purista+ AS123BNE

29,900

  Max AS183UGF

1.5

3

32,200

  Purista AS183BBF

32,600

  Purista+ AS183BNF

34,900

  S Purista AS183BPE

35,300

  S Crystal+ AS183EKE

36,500

  S Crystal+ AS124EKE

1

4

29,900

  Purista AS184BBJ

1.5

4

34,400

  S Purista AS184BPE

36,500

  S Crystal+ AS184EKE

38,300

  Max AS125UGF

1

5

29,400

  Purista AS125BBF

30,400

  Crystal+ AS125EWF

32,200

  Max AS185UGF

1.5

5

37,600

  Purista AS185BBH

38,800

  Crystal+ AS185EWH

41,500

Final Verdict

This air conditioner has got good looks, a very competitive price if you see above table, some good and must features and a OK after sales service and for this price range, this product is definitely a good buy.

Samsung Split Air Conditioner (AC) Review, Price, Features, Models, Performance, Life, Quality and much more – ReviewCenter.in4.4375Ankit Chugh2012-05-13 23:33:56Samsung is now a leader when it comes to smartphone’s & HDTV manufacturers and has a good reputation too in air conditioners market in India. Sams…

About Ankit Chugh

An optimist to the core, I always see the glass half full. I like to take life as it comes and not to become too serious on the harsher aspects of it. Apart from this, I am an Engineer, a Blogger & a Researcher. Join me on and Twitter.

32 comments

  1. what is Samsung AS183MFC I NEED TO KNOW

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    Feedback: 1 positive, 1 negative
  2. Thanks for the review .. people only post reviews when they find their Ac faulty .. I dont know why they are soo selfish .. any how as per my experience Samsung is best than Ogeneral ..
    I my house m’ having one samsung and one OGenral .. when compared both they both are 1.5 ton and Ogeneral is heavy cooling than which we require suppose samsung 26Degree is not equal to Ogeneral 26Degree .. and no air filitering to ogeneral .. when I entered samsung Ac room I really feel good fresh air .. smooth environment .. I really feel like heaven :P
    Ogeneral’s are ment for shoppings,office which runs for long time they are not ment for home usage .. dont go for ogeneral and dont waste your money .. enjoy with what you are having

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    Feedback: 7 positive, 1 negative
  3. product information

    I have purchased a panasonic 1.5 ton split AC ( model KC18PKY)at kolkata. I have seen the product catalog where company says that compressor are build with copper tube,I know that not a single company use copper tube except Hitachi which helps to cooling faster & less current consumption. I was interested on Samsung but I make my decision change after see the product catalog.The company are using Japanese/Malaysia compressor. can you tell whether my decision is right or wrong.

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    Feedback: 2 negative
  4. Samsung Crystal Plus AR18FC5EFBH Split

    plz provide re view on this model
    Samsung Crystal Plus AR18FC5EFBH Split

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    Feedback: 2 positive, 1 negative
  5. Samsung is one of the worst AC available in Indian market. Myself and my uncles and some other family members bought 16 Split AC. All of them developed Gas leakage from internal unit within 2 years. Dont ever buy it

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    Feedback: 2 positive, 3 negative
  6. cannot decide to buy samsung or bluestar

    Hi :

    Please suggest which is the best

    samsung AC virus doctor 5 star/3 star
    Bluestar ac 5/star

    need help as i have buy the best for my home

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    • I would suggest and strongly recommend you for buying AC of LG rather than Samsung or Bluestar. Look for model as per your budget. If you get any other query, you can get back to us.

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      Feedback: 1 positive
  7. Leakage in condensor after 18 months

    I bought a Samsung Model AS182UGFX on 18-04-2012 and regret to inform that after using this sparingly for 18 months there occured a leak in the condensor which has no damage to the fins nor any rust formation. The technitions that visited my place on 26.10.2013, have said that I need to change the condensor on my cost an estimate given to me of Rs.6400/-, since it is out of warranty.
    I have asked them to send their senior engineer from the manufacturing company to justify why I should pay this amount, it clearly shows a manufacturing defect in the aluminiumn condensor in the unit. Iam awaiting further response on the matter. I agree with Dr. Maz

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    • Dear Casmiro,

      Thanks for providing this info. Do let us know about the result of yours case regarding this. That shall be very helpful for our readers and visitors.

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      Feedback: 3 positive
  8. Average product. Unprofessional and Incompetent Service Personnel

    I have been using a Samsung 1.5 TR Crystal+ Split AC since the last year and I must say I am not satisfied with this company since the installation of the product. The installation guys came from an agency called New Cool hired by Samsung in Kolkata and they did an unprofessional work at installing the AC. They attached 5 feet of extra tubing from the outdoor unit (which I take as their attempt at making some extra money off the installation) but they didn’t charge the extra coolant required for extra piping, hence the cooling was not up to the mark. I complained to Samsung and New Cool and they both had a disagreement among themselves to the point where a technician from New Cool told me “Sir please KICK out any Samsung engineers who visit your house and don’t let them touch your AC”

    Anyways, it finally took me emailing the CEO and other higher authorities of Samsung to get the issues resolved, but the initial hiccup was frustrating and Samsung should hire much more professional and able service techs to carry on their product installation. Cooling is okay but often times I find the compressor failing to start at the first go.

    Overall, I am not too satisfied with Samsung AC. The only good point I see in them is their in-built voltage stabilizer which kind of gives them an edge over their competitors

    Question – Do you know of any other brand that has an inbuilt voltage stabilizers in their Split ACs? If so, please let me know

    Thanks

    OverAll Rating
    Looks
    Build Quality
    Life of Device
    Installation If Easy
    Cooling
    Produces Less Sound
    Value For Money
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    Feedback: 3 positive
    • Update on my above post

      Just wanted to post an update to my post above. It has been not even a year that I purchased the Samsung AC and it has already stopped cooling. When I start the AC, the fan starts at full speed and after running for 3-4 mins, the speed of the fan suddenly drops, then after running at the lowest speed, the fan speed suddenly increases and all this while the compressor doesn’t start.

      I restarted the AC and after 3-5 mins of the fan running, I felt the compressor starting and a mild and slow hissing sound – which used to be sharper and much prompt initially (the sound of the gas parsing in the coils) – but still no cooling, then again running for couple of mins, the fan speed drops.

      Have called in the technicians who haven’t visited yet, but my guess is Gas leakage, which is a very very common complaint with Samsung AC owners. My AC is still within warranty, so not sure if I have to pay for the refill, but nevertheless, this put a really bad taste in my mouth for Samsung ACs

      So I’d wholeheartedly advise, request, insist the readers NOT to go for Samsung ACs no matter how much they boast of their improved technologies or features. If an AC can’t hold it’s coolant for more than a few months, it’s just a piece of junk

      OverAll Rating
      Looks
      Build Quality
      Life of Device
      Installation If Easy
      Cooling
      Produces Less Sound
      Value For Money
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      Feedback: 3 positive
  9. Looking for an AC

    Dear Ankit,
    I am looking for an AC for my apartment bedroom.
    Requirement is 1 ton & Star rating should be 5. Budget max 35K (incl stabilizer)
    Dealer was suggesting Toshiba 1.1 ton & Mistubishi 1.1 ton. Can you pls suggest. What is your opinion on toshiba 1.1
    Thanks.

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    • Toni,

      If you live in a place like Kochi, i would recommend you for an AC with monsoon comfort feature like of LG and then since you’re looking for a 5 star rated AC, then you must buy an Inverter V AC rather than a conventional AC with star ratings. You must check out this article – http://www.reviewcenter.in/1860/lg-inverter-v-air-conditioner-review-price-features-and-specifications and the ideal model for you shall be LG BS-Q126B8R4 which should be within your budget range only. Don’t rely on online prices and do checkout offline dealers nearby.

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      Feedback: 1 positive
      • Looking for an AC

        Hi Ankit,
        Thanks for the suggestion & i ‘ll go for it. But another problem we face here is the installation. Japanse AC companies have very good sales & service dealers to do the installation perfectly. But LG is sold by electronic appliances shop. I have seen here that LG the exterior unit cables hanging without proper clamping & core cutting holes are not sealed properly. Suspecting that they put in some thrid party installation team for this. Any suggestions how to deal with this issue.

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        • Toni,

          No matter if you buy LG AC from any local electronic dealer or from showroom itself, for installation purpose or for even service persons from LG shall come at your home. Even in case of Inverter AC’s, you won’t get the installation kit with AC. Service persons from LG shall bring that KIT for you for installation purpose.

          And for the point of improper installation, you can instruct those installation guys for not letting any cable or clamping loose. It’s upto you how you deal with them, and i believe the scenario you told won’t happen upon giving proper instruction. And this is not LG specific case, this can happen with any company if you won’t tell what to do for finishing part. And if i remember it right, they used to leave a tolerance with cables in core hole, to give it some space for expansion or contraction. And those service guys needs to get a job sheet signed by you, and you are required to sign that only after your proper satisfaction. Hope you get my point. You can confirm my points by calling LG Customer care and can ask them pre-sales question. Also, LG has the best after sales service in India, and no other company has yet been able to touch their standards for that.

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          Feedback: 3 positive
          • Looking for an AC

            Hi,
            Price for LG BS-Q126B8R4 is heavy on my budget. Can you please suggest any other 5 star 1 ton AC.

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            Feedback: 1 positive
          • If that one is out of your budget, go for any 5 star rated AC, check LG India website, select appropriate filters and choose model as per your budget. And whatever price is given on the site, assume with dealer, you’ll get that one for Rs.3-4K less.

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            Feedback: 2 positive
  10. Compressor explosion

    the compressor of my ac unit exploded during charging of the refrigerant completely destroying the unit, any idea about the possible causes.

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    Feedback: 1 negative
    • If the refrigerant used was R12, i assume then the explode must had happened because of the leakage during charging. This kind of work must be done by company service persons and or from an experienced person. R12 is flammable in nature and it must have caught fire because of something around like someone smoking. Hope this helps.

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      Feedback: 1 positive
  11. Stay away from Sam-dung

    During my family’s last 30 years of consumerism history, we haven’t seen a product as pathetic as Samsung. I mean being pathetic may be a privilege but, dude, Samsung just abused it!
    Just name the category of products offered by Samsung and you will have a list ready of my family howling in lieu of shoddy quality used by Samsung.

    Our Samsung fridge bought in 2006 for 14K was repaired by the time 2009 hit the calendar for almost 5K in form of gas refill and other godforsaken chores.

    LCD TV bought in 2009 world cup was rendered useless a mere 2 years later, due to faulty LCD back-panel for which dungy boys quoted a hefty 16K.

    Samsung air conditioner – now the real deal. The 1 ton model we bought in 2006, it cooled the room fully only when it was…January outside already! Come May, and even a pig sitting next to you won’t sweat as much you will do while sitting less than a meter away from Samsung AC.

    Absolutely fantastic cooling and even brilliant service. Every-time, service engineers had a different story to tell, once they changed the compressor, lo and behold, it started throwing hot air inside and cold air outside!!! Hats off to their engineering, glad I realized that service engineer too have kids and family to feed otherwise he was a dead beat that day.

    I sued the dealer, well not literally, sending a fake legal notice did the thing ;), did a war dance in front of company CEO (since I was working in Samsung only!) and wrote billion mails across the world, until they finally found a fix to it…they got the pinky part – the timer – changed and voila….it broke down again within two months…after cooling a bit more than my 23 year old desert cooler in blistering Delhi heat.

    I decided this was it, I rapped up Samsung HQs again along with dealers and they somehow reluctantly agreed on a credit note applicable only for Samsung products. I too, seeing the 12K credit voucher agreed upon and bought a fridge…rest connect the story from here at the start and see for yourself.

    Worst part?

    Samsung thinks it’s wise not to hand out AMCs to individual customers, yeah, if you have bought shitload of Samsung, they will provide you AMC but not if you are just another run of the mill fortune cookie seeker.

    So fellas, no matter how good or bad your Samsung has served you, avoid it for heaven’s sake. LG comparatively, hailing from same nation, offers marvellous products and that too with extended warranties. My 42″ LCD panel was changed under AMC which otherwise would’ve costed me my kidneys! And I am sure if that 42 incher was a samsung, I would’ve sold my wife on mortgage and still wouldn’t have been able to match their quotes.

    STAY AWAY FROM SAM-DUNGS!!!!

    Shashank

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    Feedback: 1 positive, 1 negative
  12. Frequent Gas Leakage problems with SAMSUNG AC

    I had purchased 1.5 Ton Samsung Split AC model AS185UGF in March 2012 from the dealer: Labh Electronics (Gorwa, Baroda). We had a cooling problem right after the installation. So, the service folks came and took the outdoor part (compressor unit) to their service station. They told that there was a gas leakage problem and that the issue had been fixed. But it was only later that we realized that this was just a temporary fix. The same problem propped up again and this time, since it was past warranty period of 1 year, they are charging us INR 7500 for the fix. I called their customer care service; the representative told that the complaint (#8440942146) has been escalated and that I’d receive a call from the respective authority within 30 mins. But I never received any call!

    I am shocked how a reputable firm such as Samsung can allow such unethical practices in its business! They should have replaced the entire compressor part if it was faulty in the first place, instead of temporarily fixing it. And secondly, an average customer cannot afford to pay 7500 every year to get the same problem (i.e. gas leakage) fixed. We can see that this is a systematic problem that a lot of customers are facing (due to a poor design choice: preferring cheap aluminum condenser over other alternatives). In such a scenario, if Samsung cares about its customers, it should provide replacements for the defective units and call off such products from the market so that consumers are spared of the inconvenience and frustration of buying sub-standard products. If replacements are not feasible then they should atleast offer free service whenever the problem is related to gas leakage!

    OverAll Rating
    Looks
    Build Quality
    Life of Device
    Installation If Easy
    Cooling
    Produces Less Sound
    Value For Money
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    Feedback: 3 positive, 1 negative
    • Mihir – the samsung engineers who visited my place recently themselves agreed that gas leakage is a problem with Samsung ACs because the coil is made of aluminium which is corrosive in nature, especially if it is exposed to water/ rain. He also said that this problem somehow reduced in models that were launched in and after 2013 because those coils are aluminium coils with a copper coating so as to reduce corrosion. He strongly suggested that I put a shed on top of my ODU to protect it from water as much as possible.

      Even when a guy called from the Samsung HQ in Gurgaon, he also admitted that gas leakage is a problem with their ACs and that they are looking into ways to solve this issue. He mentioned that he is very much aware that such recurrent problem is bad for their brand image. So a lot of talk and BS was spewn over the call.

      At the end of the day, it’s the consumers who are bearing the cost for Samsung’s lousy technology. That’s why I plead, insist, request readers to avoid Samsung ACs at every cost

      OverAll Rating
      Looks
      Build Quality
      Life of Device
      Installation If Easy
      Cooling
      Produces Less Sound
      Value For Money
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      Feedback: 1 positive
    • Thanks a lot for the feedback. Many readers here are gonna find this very useful.

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  13. lloyd ac,lg ac and hitachi ac

    We have bought lloyd 1.5 ton ac 2 years back and we haven’t used it for a month,due to it we were in a position to refill the gas fully and by the way it only covers a particular area and not the whole room and is my lloyd ac useless?
    Am I cheated by the sales team? Do I need to use my ac regularly?Some fan sound is coming from my lg ac too and what might be the problem
    We have planned to buy a 2 ton ac for our hall and which one is better hitachi or any other product but the thing is the price should be below Rs.40,000.

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    • I never recommend brands like llyod because they just import AC’s from china and sell it. People buy these just to get hold of an AC in lower prices, but they never consider that they’ll end up paying more in longer run.
      And this is a total myth that you need to run AC on regular basis for avoiding refilling of Gas. If compressor is of a good company, these AC’s never demand refilling of gas in any condition. So, i can say that Sales team must have hyped you while selling these air conditioner like of llyod. We in Delhi run our AC (if it’s not a hold & cold AC) for six months in summers and for almost 6 months it stands idle without even running once.

      Coming to fan sound, you might get it serviced if it’s been a long time. Or get it checked by customer care.

      Plus for the new AC you’re searching, this should be a perfect model for your budget – http://www.lg.com/in/split-ac/lg-LSA24ARMH and the biggest plus point is that it’s a Hot and Cold AC. You’ll find this air conditioner easily in local showroom nearby for Rs. 40K.

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  14. Poor quality and complete waste of money - avoid Samsung AC , Poor quality, waste of money avoid Samsung AC

    This is the possible worst quality electronics product I ever used. If you want to avoid harassments and monetary loss then don’t buy Samsung AC.
    I purchased a 1.5 Ton SAMSUNG split AC(Model# AS185BGCN) from a reputed dealer of Kolkata on end Jan, 2012 spending Rs. 32, 000/- and after 1 Yr.(just end of warranty period) started various problems.
    On May, 2013 first the cooling problem started. The technical guy from Samsung visited and asked for gas refill to overcome the cooling problem. I pay around Rs. 1600 for that. It went good for rest of the season.
    Then again on the beginning of this summer, this year it started with another issue. This time I saw ice getting generated in the air flow bled and the AC is generating loud unusual noise. I reported that problem. Again the same engineer visited and asks to replace the PCB(electronic board adjacent to the temperature sensor) at the cost of Rs, 1899.
    Now, after 3 months(Aug, 2014) again the cooling problem started. No/very low cooling is happening only.
    I again raised a complaint with the Samsung Service Center on 14-AUG -2014(Complain# 4179459354, Ref# 8436230577). The same engineer came on 16th Aug and told me that gas pressure is very low and there may be a leakage in Condenser so they have to take the outdoor unit in their workshop and need to replace the condenser. And for this work I have to pay around Rs. 9000.
    I am fed up with this. By replacing its faulty parts I already spent Rs. 4000 after the purchase and now they are asking for another Rs. 9000.
    From a reputed brand name like Samsung I did not expected such a poor quality. It is really a bad experience for me.
    I had a discussion with one of their senior executive and I put the the below points before him –
    Why do I need the gas refill after 1 Yr of purchase and then again in the next year.
    Why the parts(PCB, Condenser) are of so poor quality that needs to be replaced after 2 Yrs of purchase?
    What is the assurance that, other parts are in good condition?
    But was not able to give me any satisfactory answer, his only point was – as this product is now out of warranty so I have to pay all the costs. So, effective he was trying to say, as you purchased this product so you have to spend Rs. 5000(avg) every year for repairing after 1 Yr.:)
    Not sure, If there any law in India that can protect consumer’s interests in such scenario, where the consumer suffers by purchasing a poor quality product just after the end of warranty period(1 Yr.)

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OverAll Rating
Looks
Build Quality
Life of Device
Installation If Easy
Cooling
Produces Less Sound
Value For Money