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O’General Window Air Conditioner (AC) Review and Price

Overall Rating
Editor’s Rating
OverAll Rating
Looks
Build Quality
Life of Device
Installation If Easy
Cooling
Produces Less Sound
Value For Money

O’General (which is a joint venture of ETA-Ascon, Dubai and Fujitsu General Limited, Japan) are the manufacturers of   premium range Air Conditioners. Recently i bought one after hearing so many mouth publicity from many friends and relatives. Those people who suggested have been using almost every version of it. And here i am reviewing in general, every window version of this AC. That’s why i am not specifying any particular model no. here.

O’General Window Air Conditioner Review

Before starting writing review, i would like to tell you few things like how to calculate tonnage requirement for an Air conditioner. All you need to know how much big your room is?

So, just find out your room floor area like (10 ft x 10ft = 100 ft2)

Divide it by 600. So, this gives you basic AC capacity. And you have to add 0.5 ton for every 5 people.

So, its like 100 divided by 600 = 0.167. Add 0.5 ton for 4-5 people living in that room which results as (0.167 + 0.5) =  0.667.

So, for 10ft x 10 ft room, usually a 0.8 ton air conditioner is enough.

Same way you can calculate tonnage require of air conditioner for any room size.

Also to mention, always go for a rotary compressor, your electricity bill would be 15-20% lower and noise would be low and cooling efficiency would be much better.

Now, talking of review:

O’General AC Cooling Effectiveness

The cooling of this air-conditioner is very effective. It cools down room very well and fast . Since i am writing this review in winter, so it doesn’t mean that this thing would be biased. My friends had oGeneral AC already since years and they operating it without any problem. I had tested this AC in summers and i must tell you, that 6 years old AC (at my friend home) was really effective and at night, when i even started feeling more cold, then i adjusted the temperature to some higher temperature and had a real peaceful night. So, coming back to my new AC, i ran it and tested it run below 18 deg C and it was able to do it. I was simply shocked since most other brands AC usually don’t run below 18 deg C. So, on cooling terms, this AC simply impressed me well.

O’General AC Build Quality

I really liked the build quality and finishing of this product. Every corner of this product was properly manufactured and finishing quality is very high. Since, o’General AC’s comes in premium range and its cost is almost highest than any other AC available in India, so we really expect its build quality to be premium as well. So, in this case too i am quite much impressed with it.

oGeneral window ac

Image Credit: Kaushalendra Singh

O’General AC Looks

I won’t say that looks of this AC is bad or good. Since its looks varies as per tonnage version. I liked the looks of 0.8 ton and 1 ton window AC version personally but looks of 1.5 ton AC is quite basic and you won’t find that version quite much attractive in terms of looks only. But, as per all mouth publicity i heard, its the most popular AC in its category. But i wonder why o’General does not work on improving its looks a little better. While buying this, i saw AC of Hitachi too and frankly speaking i was quite much impressed from their looks. Even at one point, i had a mind of buying that one, but since i already had a deal with showroom dealer and all the appreciation i received for o’General AC’s, so i went ahead buying this only. But for looks, things can be improved with time.

O’General Window AC Power Consumption

When it comes to case of power consumption, Yes, they are really power efficient. But what i personally feel, a person when if he can buy this premium AC, will not care much about power consumption. Its like buying Honda City rather than Maruti Suzuki Alto, however both have high fuel efficiency and in same way, this AC has high efficiency in power saving or in other words, its cooling is so much powerful that you will place a timer daily of 1-2 hours rather than keeping it ON whole night. I am sure, not everyone like to sleep whole night under AC. Its actually not good for health keeping that running whole night.

O’General Window AC After Sales Service

Talking of after sales service, i would recommend buying O’General AC’s from its authorized dealers only. The reason is i have heard not so good reviews for after sales service by this company. Even i didn’t got any call from O’General company which usually other company guys do asking whether the AC got installed properly or not. And at-least buying from an authorized dealer will help you keep poking him if in any case AC requires some maintenance or servicing.

O’General Window AC Price

As per i said previously too, upto my knowledge, O’General and Hitachi AC’s are the costliest Air conditioner in Indian markets. But when you actually use them, there cost get justified. So, let me make you aware with approximate prices of o’general window AC:

Model No. Tonnage Capacity Prices *
O’General AKG10G

0.8 Ton

Rs. 17000 – 19000

O’General AKGA09AATB
O’General AKG9GNR
O’General AMG13GNR

1 Ton

Rs. 23000 – 24000

O’General AMGA13AATB
O’General AXG18APN

1.5 Ton

Rs. 25500 – 26500

O’General AXZ18GNN
O’General AXG18GPN
O’General AXG24APK

2 Ton

Rs. 29500 – 30500

O’General AXZ24ANL
O’General AXG24GNK

* – Approximate Prices, it may varies from place to place.

O'General Window Air Conditioner (AC) Review And Price – ReviewCenter.in4.6875Ankit Chugh2012-04-01 20:03:20O’General (which is a joint venture of ETA-Ascon, Dubai and Fujitsu General Limited, Japan) are the manufacturers of   premium range Air Conditioner…

About Ankit Chugh

An optimist to the core, I always see the glass half full. I like to take life as it comes and not to become too serious on the harsher aspects of it. Apart from this, I am an Engineer, a Blogger & a Researcher. Join me on and Twitter.

41 comments

  1. I just bought one today. I hope it stands to its reputation.

    Did you find this comment helpful? Yes   No

    Feedback: 2 positive, 2 negative
    • Congrats Aj for your new purchase. Do let me know your overall experience with it. Like its performance, power consumption and if you get good after sales service for it. It would be helpful for all readers out here.

      Did you find this comment helpful? Yes   No

      Feedback: 1 negative
      • Ankit, We are planning to buy o general, window AC 1.5 ton. You article helped me a lot to choose the capacity and brand of AC. I have few questions. Please clarify:
        1. what is the difference between 3 different models in 1.5 ton –
        O’General AXG18APN

        O’General AXZ18GNN

        O’General AXG18GPN

        and which is to opt for?

        2. I heard that there are two o general, one is indian and other is imported. Imported is better. is it true? and how to figure out whether the seller is giving imported one or not?

        3 I also heard that o general has stopped using fujistu’s compressor, and the one available nowadays is without fujistu’s compressor, so not very worth buying. Please comment.

        4 I am staying in east delhi, do you know any good and authentic dealer to buy from. And on nominal rates.

        Did you find this comment helpful? Yes   No

        Feedback: 4 positive
    • I bought it one month back. I bought OGeneral Split AC.  The power consumption is really high.. I ran the AC ON for the Whole night (infact only other electrical appliance i used is a CFL lamp).. But when i checked my meter next morning…. 14 Units have been consumed.. Do u also face the same problem.. Please let me know..

      Did you find this comment helpful? Yes   No

      • OMG.. 14 Units!! Get your air conditioner checked. 14 units consumption means nearly 70-80rs per night. It really needs some repair now.

        Did you find this comment helpful? Yes   No

      • what was the capacity of the ac? 14 units is 14KW. The o general 1.5 ton split consumes 2.12KW so if your AC ran all night that (compressor turned on for about 6.6 hours) then that is the consumption you should expect.

        Did you find this comment helpful? Yes   No

        Feedback: 3 positive
  2. Ankit, We are planning to buy o general, window AC 1.5 ton. You article helped me a lot to choose the capacity and brand of AC. I have few questions. Please clarify:

    1. what is the difference between 3 different models in 1.5 ton –

    O’General AXG18APN
    O’General AXZ18GNN
    O’General AXG18GPN

    and which is to opt for?

    2. I heard that there are two o general, one is indian and other is imported. Imported is better. is it true? and how to figure out whether the seller is giving imported one or not?

    3 I also heard that o general has stopped using fujistu’s compressor, and the one available nowadays is without fujistu’s compressor, so not very worth buying. Please comment.

    4 I am staying in east delhi, do you know any good and authentic dealer to buy from. And on nominal rates.

    Did you find this comment helpful? Yes   No

    • Dear Manav,
      Please find answers as below:

      1. For difference, it would require intense research and time, that you’ll have to do it by yourself. I didn’t get any help officially from O’General, so that i may get some documents for comparing these. You can easily find these models specifications at naaptol.com and can compare specs.

      2. All O’General AC’s are imported from Thailand. I am not aware of any Indian version. While buying, do check its box confirming it. The one i bought, it was clearly written that it is imported from Thailand. This is the reason, O’General AC’s has no BEE star ratings because they all are imported. If they start manufacturing in India, they have to comply with BEE star ratings standards.

      3. If you read the starting of article, its there, O’General (which is a joint venture of ETA-Ascon, Dubai and Fujitsu General Limited, Japan), so accordingly your point could be a myth. O’General AC’s are more famous for its long running at places like DUBAI which are totally deserts. So, what matters more is the compressor efficiency and long life, and i am personally using this, and it didn’t let me down. All these points you asked are generally said by dealers who don’t sell O’General products and they try to sell other companies products by creating these myths.

      4. I am currently not into sales, but will be entering soon. So, currently you’ll need to do this research by yourself. But i recommend buying it from authorized dealer who may also provide you after sales service. This would help you at a long run even if that Authorized dealer may charge for product a little extra from other local dealers. And make sure to bargain, you can get a good diff as per your bargaining skills.

      Did you find this comment helpful? Yes   No

      Feedback: 3 positive
      • Thanks a lot.
        —–All these points you asked are generally said by dealers who don’t sell O’General products and they try to sell other companies products by creating these myths.—-. Yes these were told to me by dealer.

        I will see at naaptol. Write me which mode you have bought. I may go for that.

        I will buy from authorized dealer, let me search out the one near east delhi.
        Thanks.

        Did you find this comment helpful? Yes   No

    • Forget the Indian O’General acs. What you say is all true. I made the mistake and now facing all the above problems. Try Hitachi. KBM is located on Vikas Marg.

      Did you find this comment helpful? Yes   No

  3. I too bought an o general ac but. It is defected so I’m moving on to hitachi summer qc.Is this better than o general ??????

    Did you find this comment helpful? Yes   No

    • If you found it defective, get it repaired Sir. Issues can come in any company AC. There is nothing which is perfect in this world. Hope you understand. Thanks!!

      Did you find this comment helpful? Yes   No

      Feedback: 1 positive
  4. I had purchased an O General Split AC from Delhi, India. Now I am facing a major problem in it..I had complained about it to the delhi office,, but they are not able to remove the defect because of lack of knowledge. I suggest to the people of the world not to purchase O General ACs.
    Y.L Sharma

    Did you find this comment helpful? Yes   No

    Feedback: 1 positive
  5. Never buy an Indian manufactured O’General acs. They are horrible. Add zero service and useless customer care team. The compressor breaks down within one year. No hope of getting it repaired. The Company thinks that the acs are top selling so no need for after sales service. Believe me, don’t make my mistake of beliveing in them. DO NOT EVEN THINK OF BUYING AN O’GENERAL PRODUCT. AT LEAST YOU WILL SAVE MONEY. MY AC IS LYING IN THE OPEN AND RUSTING WHEN IT IS STILL IN WARRANTY.

    Did you find this comment helpful? Yes   No

    Feedback: 1 positive
  6. shilpa subheramaniam

    hello sir,
    read your reviews and the comments as well..i’m still in the dilemma as to whether to buy it or not…could you suggest me any reliable source in chennai(read the part where you indicated saying that you may enter into sales)…

    Did you find this comment helpful? Yes   No

    • I don’t know any good place any at Chennai. But you can buy it without any hesitation from any authorized dealer. It’s totally worth of your valuable money.

      Did you find this comment helpful? Yes   No

      Feedback: 2 positive
  7. Regarding O-General 1.5 TON,3 Star Rating-Model No. 18AAATH

    Dear Ankit,
    I am planning to buy O-General Ac. Now a days O-General 1.5 Ton Window Ac comes with 3 Star rating by BEE. The model no. is 18AAATH.Is it Indian? Because, As you said in above review that due to not rated by BEE, It means it is imported from Thiland. But Now a days it comes with 3 Star rated. So please suggest if any review regarding the same….Please….

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

    Feedback: 1 positive, 1 negative
  8. terrible after sales serveice and frequent repair

    their after sales service stinks – i bought a 1.5 ton split infact 3 and 3 LG a/c – all the ogens have come for repair. the LG came for repair only once because the drain out pipe got jammed since we did not use for a long time. the LG service was fast , prompt and effective. the o gens keep coming up for repair and now they say the coil is damaged after hardly 4 to 5 yrs of use and they say it costs 35 k. when i wanted a second opinion for more that 15 days they promise a visit and nothing happens. i would never recommend purchase of an Ogen – i did not find any special performance too. we are totally frustrated and do not know what to do. instead of spending 35 k we can as well go in for a decent LG which will cost less than the repair – and will probably give me more reliable service. i think their copper work is very shoddy since we keep having to refill gas and every time they tell us that the a/c needs brazing. the local rep is very very very polite and very very very ineffective and the franchises for repair are very very very arrogant and indifferent

    My Recommendation: Not-Recommended

    Did you find this comment helpful? Yes   No

    Feedback: 1 negative
  9. ac size according room

    dear, I lived north delhi my room at 2nd floor and up side open tarrace the size of room is 12×12 . kindly suggest me ac size according my room and suggest a better ac brand also.

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

  10. heat load

    heat load of a human being is about 300 BTU/hr.
    That makes it 300/12000 tons = 1/40.
    Or in other words 1 ton for 40 people.

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

  11. jaankari chahiye

    कैरियर और सैमसंग ख़रीदे पर आफ्टर सेल के सर्विस बहुत ही घटिया रही कोई सुनता ही नहीं गाजियाबाद तक जबकि शिकायत की इस लिय कोई भी खरीदने में अब डर सा लगने लगा हैं ….आगरा में कौन authorized dealer कौन हैं जरा बताने की मेहरबानी करें …और सर्विस इसकी कैसी हैं कही खरीदने के बाद पछताना तो नहीं पड़ेगा ….

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

    Feedback: 1 positive, 1 negative
  12. O Gen A/Cs - General Awareness

    Hi All,

    I have 2 OGen split’s one 1.5T & one 1T.

    Few inputs for your benefit from my personal experience …

    There are 2 types of compressors. Piston & Rotary. Piston is less prone to issues when compared to rotary. Piston units are bulkier & consumes a little more power when compared to rotary units. Cooling wise you can’t see a much bigger difference.

    Issues with electronic equipments is purely fate. If you are lucky it will work on & on. If you are not even the numero uno product in the market will be a pain in your butt.

    Coming back …

    I bought them in grey market, for the very obvious reason “they are cheap”. But I bought it from a very reliable & knowledgeable technician who knows in & out of OGen models. My 1.5T & 1T are imported ones. Only in 1.5T you can find the “made in —country” tag. You will not see it in 1T. My 1.5T is from Thailand. I have also enquired in a lot of places, the “made in —country” can be found only in models >1T.

    My 1.5T is a piston unit & 1T is a rotary unit. Both the units where installed in Oct ’12. 1.5T is working perfectly fine. No issues. However I had an issue with my 1T. I got it fixed & its fine now.

    My usage of 1T is regular. I rarely use 1.5T. However the power consumption per month has increased by 2 folds, defeating the argument that rotary units comsume less power. However I need to do more research on this though.

    OGen has an assembling unit (not manufacturing unit) at Pondicerry in Tamilnadu. So all the authorised dealers in India will give you only Indian units. You need to ask the dealer if they sell imported ones as well. I had enquired a lot. Very very few dealers deal with imported ones. In any of Indian units you will never find the “made in —country” tag.

    Also please note that any issues with your A/C, your voltage satbilizer might also be a culprit. I have installed 2 V-Gaurd VND 400 (4KVA) which has a meter to check the output voltage. I always check the output voltage before turning on the units. Now a days you have wide range stabilizers with digital meters. Go for them, even though they are a little costlier.
    Though our fridges & tv units are attached to a voltage stabilizer, they do fail. So is the A/C unit.

    To sum it all … I am a happy customer till date. Also feel free to correct me if I am worng anywere … :)

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

    Feedback: 1 positive
    • Made in country

      Hi ssgeethan,

      I recently purchased a 1 T O General A/C from the Sadar Bazzar in Gurgaon. The cardboard packing has the marking Made In Thailand in bold. So would like to update you that even for 1Ton model, the country is mentioned.

      My Recommendation: Recommended

      Did you find this comment helpful? Yes   No

      • country name

        thx ramesh for the update … however does it say the make of the country in the indoor or outdoor units? that update should be useful to all

        My Recommendation: Recommended

        Did you find this comment helpful? Yes   No

        • Hi ssgeethan,

          I bought a window ac. The country is not mentioned on the unit anywhere.
          In fact its design is so simple that people may wonder why it costs so much as compared to the others in the market.

          My Recommendation: Recommended

          Did you find this comment helpful? Yes   No

          • Yes, O’general air conditioners are very simple in looks. Especially their window AC’s. They never bothered to improve design in any way. Sometimes i wonder if they ever spend much budget on R&D or not like LG do.

            Did you find this comment helpful? Yes   No

  13. Power consumption

    Hi Ankit,

    I have bought O’general reciprocating ac yesterday. I heard that Its power consumption is too high? is this right?

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

    Feedback: 1 positive
  14. HI ANKIT

    I AM PLANNING TO BUY 1.5 TON A/C IN 4-5 DAYS PLEASE TELL FOR WHICH COMPANY SHOULD I GO AND I CAN INSTALL BOTH SPLIT OR WINDOW WHICH ONE IS BETTER PERFORMER?

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

  15. O GENERAL RUNNING FOR 20 YEARS... PERFECTLY

    Just to tell you my experience, i have 2 old 1,5 ton unit, they are more than 2o years old and there are still running. Time to time we have to recharge the gas, but it only happen rarely, i m so impressed by the quality that i just bought a new one… with remote control… the 18abth model1,5 ton

    OverAll Rating
    Looks
    Build Quality
    Life of Device
    Installation If Easy
    Cooling
    Produces Less Sound
    Value For Money
    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

    Feedback: 1 positive
    • Old is gold. And i hope that new one also provides you with same experience. Do let us know if new one also worked well for you after using it for some time.

      Did you find this comment helpful? Yes   No

      Feedback: 2 positive
  16. about general ac

    Sir l am in east delhi near our clinic we have a open drain which ac will be most suitable for tje place

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

  17. Need information regarding Auto mode

    Dear Ankit,

    I bought a 1 Tonne window ac and it is working pretty decently. However till date, I have not been able to understand the Auto mode of operation. The Auto mode in the Fan Control is understandable somewhat. But when I use the Master Control button to set on Auto from Cool, I am given temperature option of +1,+2,-1,-2. I don’t understand what this is, could you please help me.
    Whenever I tried it, the fan just runs without cooling. Changing to Cool mode also doesn’t seem to change the behavior. Then I have to switch off the power and then turn it on, for the Cool mode to start functioning.

    Awaiting your advice,

    Regards
    Ramehs

    OverAll Rating Not Rated Looks
    Build Quality
    Life of Device Not Rated
    Installation If Easy Not Rated Cooling
    Produces Less Sound
    Value For Money Not Rated
    My Recommendation: Not-Recommended

    Did you find this comment helpful? Yes   No

    • In auto mode, by default temp is 22 deg C. If you set +1 or -1, then temp shall be 23 or 21 respectively. And i don’t know why compressor switch off when we bring it to auto mode from manual. I guess they are programmed this way or if it’s a bug in their programming. What happens is when on auto mode, you switch ON air conditioner, it works perfectly, adjust and maintain temp as per our requirement.

      Did you find this comment helpful? Yes   No

  18. window ac

    My question is I want to purchase a ac I am confuse in Hitashi/o general/.which is the best one .pls help me out .in ur opinion .it is urgent.i have to buy tomorrow

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

  19. Buy new 1.5 ton windows ac

    Hello Mr. Ankit ,

    My question is I want to purchase 2 window ac, I am confuse in O General or Napoleon. which is the best one .pls help me out .In your opinion it is urgent.i have to buy tomorrow.

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

  20. buy new 1.5 ton window ac

    hi ankit
    i am from amritsar and i am looking for a window ac.i have read all your comments on o general and have been advised
    to buy the same but would still like your opinion.and can you please recommend authorised dealers names in amritsar? i’ll be truly greatful.thanks

    My Recommendation: Recommended

    Did you find this comment helpful? Yes   No

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